Privacy Policy


Vitalex Privacy Policy

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from Vitalex, as part of the buying and selling process, we collect personal information such as your name, address, and email address.

Additionally, when you browse our store, we automatically receive your computer’s internet protocol (IP) address to gather information that helps us understand your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products, promotions, and updates.


SECTION 2 – CONSENT

How do you get my consent?
By providing personal information to complete a transaction, verify your payment, place an order, arrange for delivery, or process a return, we imply your consent to collect and use the data for that specific reason only.

If we request your personal information for secondary purposes, such as marketing, we will either ask for your explicit consent or provide you with an option to decline.

How do I withdraw my consent?
If, after opting in, you change your mind, you can withdraw your consent for us to contact you or to continue collecting, using, or disclosing your information. Simply contact us at vitalexherbs@gmail.com.


SECTION 3 – DISCLOSURE

We may disclose your personal information if required by law or if you violate our Terms of Service.


SECTION 4 – Shopify

Vitalex is hosted on Shopify. Shopify provides us with the online e-commerce platform to sell our products and services to you.

Your data is stored through Shopify’s data storage, databases, and the general Shopify application. Shopify stores your data on secure servers protected by a firewall.


SECTION 5 – THIRD-PARTY SERVICES

In general, third-party providers we use will only collect, use, and disclose your information to the extent necessary to enable them to perform services for us.

However, third-party service providers such as payment processors have their own privacy policies regarding the information we must provide to complete your purchase-related transactions.

We encourage you to read their privacy policies to understand how your information is handled by these providers.

Certain providers may operate in different jurisdictions than you or us. By proceeding with a transaction involving a third-party provider, your data may be subject to the laws of the jurisdiction where that provider or its facilities are located.

For example, if you are located outside the U.S. and your transaction is processed through a U.S.-based payment gateway, your personal information may be subject to U.S. legislation, such as the Patriot Act.

Once you leave Vitalex’s website or are redirected to a third-party website or application, this Privacy Policy and our Terms of Service no longer apply.

Links
Clicking links on our store may redirect you away from our site. We are not responsible for the privacy practices of other websites and recommend reviewing their privacy policies.


SECTION 6 – SECURITY

We take precautions and follow industry best practices to protect your personal information from unauthorized access, misuse, loss, or destruction.

If you provide us with credit card information, it is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. Although no system can guarantee 100% security, we comply with PCI-DSS requirements and implement additional generally accepted security standards.


SECTION 7 – AGE OF CONSENT

By using this site, you confirm that you are at least the age of majority in your state or province of residence or that you have provided consent for any minor dependents to use our site under your supervision.


SECTION 8 – CHANGES TO THIS PRIVACY POLICY

Vitalex reserves the right to modify this privacy policy at any time. Changes will take effect immediately upon posting on the website. If we make significant changes, we will notify you here, so you are informed about what information we collect, how we use it, and any circumstances under which it may be disclosed.

If Vitalex is acquired or merged with another company, your information may be transferred to the new owners to continue providing our products and services to you.


SECTION 9 – QUESTIONS AND CONTACT INFORMATION

If you want to access, correct, amend, or delete your personal information, register a complaint, or request further details, please contact our Privacy Compliance Officer at:
Email: vitalexherbs@gmail.com
Postal Address:
Vitalex
1200 Rice Street, Saint Paul Minnesota 55117, United States